Full time, 37.5 hours Monday-Friday (Immediate start required)

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Fully Remote role

 

This position is home-based so a dedicated workspace within your home is essential for this role (A computer/Laptop will be provided). The candidate must ensure that their internet speed is at an acceptable level to achieve the optimal workable environment.

 

Reporting to the Operations Manager

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An exciting new opportunity has arisen for an organised, efficient, and proactive Maintenance Co-Ordinator at an established property management company. Previous experience in Facility management is essential.

 

The main responsibility of this role is to carry out and complete assigned tasks, to ensure the company’s managed property portfolio remains in excellent condition through proactive maintenance. This person will need to demonstrate strong organisational /co-ordination skills and a strong work ethic.  

 

Key Responsibilities
 

• Manage relationships with landlords and tenants and provide a first-class service.

• Commission necessary maintenance, renovation and refurbishment work required.

• Working closely with contractors to ensure the work is carried out to a high standard and within budget.

• Sourcing contractors and co-ordinating maintenance works.

• Ensuring gas and electrical checks are undertaken in a timely and compliant manner, along with any remedial works if required.

• Co-ordinating matters between landlords and tenants and updating our client when required.

• Dealing with check-outs, related returns of deposit, managing disputes professionally and efficiently.

• Dealing with, but not limited to, handling of general property enquiries that landlords, tenants and clients may have.

• Ensuring emails are answered within 1-2 days where possible.

• Complete all administrative functions, ensuring the accuracy of landlord and tenant information, billing, and payment details.

• Processing contractor invoices.

• Carry out any ad hoc duties assigned by and daily/weekly online meetings with the Operations Manager.

 

Skills:

 

• Excellent communication

• Proactive, hard-working, and flexible

• Strong communication, customer service, and organisation skills

• Ability to work independently and on own initiative, and at times under pressure

• Ability to multi-task and manage time to meet strict deadlines with strong attention to detail

• Excellent verbal and written skills, negotiation skills, and phone manner

• Computer literate: Word, Microsoft Outlook, and Excel

• Must be able to handle and deal with difficult and sometimes confrontational conversations

 

Due to a high volume of applications, we are unable to respond individually. If you do not hear from us within 7 days you may assume you have not been successful on this occasion.

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To apply, click below and send us your CV and cover letter. Thank you for your interest in this role.