Researchers at the University of Sheffield have developed a new mapping tool designed to help councils identify areas with a high likelihood of substandard private rented homes. The Non-Decent Index uses housing, census and EPC data to predict where homes are most likely to fail the Decent Homes Standard and councils could use it to target inspections and communications, rather than relying only on tenant complaints. If you manage high quality rental properties, this is not s

Most tenancy problems don’t start six months in. They start in the first week. A rushed move-in, unclear expectations and even just one unanswered email can turn a good tenancy into a fractious relationship from the start. If you want fewer disputes and fewer negative reviews, concentrate on making the first 30 days a success. Here’s a practical framework you can run across your managed stock. Why the first 30 days matter more than you think Tenants form a first impression of

The coronavirus pandemic has caused a number of issues in the lettings sector, not least when it comes to the tricky process of being...