What Does it Mean to Be a Good Landlord?

Property industry body Propertymark has publicly stated its support of Manchester mayor Andy Burnham’s new ‘Good Landlord Charter.’ But what is a good landlord?

Being a landlord is more than just owning property and collecting rent. It involves a range of responsibilities and a commitment to providing a safe, comfortable, and enjoyable living environment for tenants. A good landlord is one who not only meets legal obligations but also creates positive relationships and maintains high standards. This article explores what it means to be a good landlord and the key practices that define exceptional property management.

Understanding Legal Obligations

A foundational aspect of being a good landlord is understanding and complying with all relevant legal obligations. These include:

Health and Safety Standards

Ensuring the property meets health and safety standards is crucial. This includes regular inspections and maintenance of gas and electrical systems, fire safety measures, and ensuring the property is free from hazards.

Tenancy Agreements

Providing clear and comprehensive tenancy agreements that outline the terms of the tenancy, including rent payment, maintenance responsibilities, and grounds for eviction. These agreements should comply with current laws and regulations.

Deposit Protection

Deposits must be protected in a government-approved tenancy deposit scheme. This not only complies with legal requirements but also builds trust with tenants by demonstrating a commitment to fair practices.

Right to Rent Checks

Conducting right-to-rent checks to ensure tenants have the legal right to reside in the property. This is a legal requirement in the UK and helps prevent unlawful tenancies.

Effective Communication

Good communication is at the heart of a positive and good landlord-tenant relationship. This involves:

Accessibility

Being accessible and responsive to tenants’ needs and concerns. Providing multiple contact methods and being available during reasonable hours shows that you are approachable and considerate.

Transparency

Being transparent about policies, procedures, and any changes that may affect the tenancy. This includes notifying tenants in advance about rent increases, maintenance work, or changes to the tenancy agreement.

Listening and Responding

Actively listening to tenants’ feedback and concerns, and responding promptly and effectively. This helps in addressing issues before they escalate and shows tenants that their opinions are valued.

Maintenance and Repairs

Maintaining the property to a high standard is a key responsibility for a good landlord. This includes:

Regular Inspections

Conducting regular inspections to ensure the property is in good condition and identifying any maintenance issues early. This helps prevent small problems from becoming major repairs.

Prompt Repairs

Responding to repair requests promptly and efficiently. Whether it’s a broken appliance or a structural issue, addressing problems quickly demonstrates a commitment to tenant well-being.

Fair and Respectful Treatment

Treating tenants fairly and with respect is fundamental to being a good landlord. This includes setting fair and competitive rent levels based on market conditions and the property’s features. Avoid excessive rent increases and provide value for money to retain good tenants.

A good landlord respects tenants’ privacy by giving proper notice before entering the property and ensuring a fair and inclusive rental environment.

Helping You Be a Good Landlord

Being a good landlord is about more than just managing a property; it’s about creating a positive and respectful living environment for tenants. Executive Property Management Solutions is the key to providing this in your properties. We carry out maintenance in a professional and respectful manner, carrying out the legal checks you need to meet your obligations. Find out more on the Make Lettings Easier page.